For Homeowners
Most Companies Leave You Wondering What Happens Next
So we built you a page instead. From the day you claim your $500 gift card to the day you sign off on the finished job, everything about your project lives in one private link — updated live, with one number you can text the whole way through.
Your Homeowners Hub
One Link. Your Whole Project. Updated Live.
The moment your project starts, you get a private page of your own. No app to download, no password to remember, no calling to ask where things stand.
Watch everything, live
Your project moves through six clear stages — this page updates in real time at every one.
One link, start to finish
Your selections, quote, schedule, documents, and photos all live right here. Nothing scattered, nothing to hunt for.
The next step is always on top
Whenever something needs you, it appears as one clear card at the top of this page — never a mystery.
A real person, one text away
Your concierge knows your project. Text any time — we answer fast.
Bookmark it — it’s the only link you’ll ever need. It stays live after the job is done, because that is when you start needing the warranty and the paint codes.
Six Stages
You Always Know Exactly Where You Are
Your hub shows the stage you’re on, what it means, and what happens next. It moves on its own as the work moves.
Getting Started
We’re getting your project set up.
Your Consultation
Your in-home design consultation is on the calendar.
Your Quote
Your personalized selections and quote are ready to review.
Install Scheduled
Your install dates are set. We’ll be ready.
Installation
Your crew is on the job. Almost there.
Complete
Your project is complete. Enjoy your home!
The Consultation
One Visit. Measured, Chosen, Priced.
No showroom trip, no second appointment, no waiting a week for a number. It’s free, there’s no obligation, and most run 45–60 minutes.
A design consultation, not a sales pitch
About an hour in your home. We look at your rooms, listen to what you want, and bring the samples to you.
Real measurements, real numbers
We measure room by room and build your personalized selections and pricing on the spot — your best number upfront, no games.
One visit, done
We’ll review your numbers together, finalize your job, and get your installation on the calendar — all in that same visit.
The HomeDirect Guarantee
Priced Right. Installed Right. Finished Right.
Three written guarantees — not marketing lines. They are in the agreement you sign, in these words.
Priced Right
Low Price Guarantee
- Your best number upfront — a guaranteed low price, no games.
- The price we quote is the price you pay — nothing changes without your written OK.
Installed Right
Lifetime Installation Guarantee
- Our workmanship is guaranteed for the life of your floors and finish.
- If our install ever fails, we fix it — materials and labor, on us.
Finished Right
The Perfect Finish Guarantee
- Exactly what you chose — four checkpoints from signing to install make a mix-up impossible.
- On schedule and spotless — we finish on the dates we commit to, clean up daily, and haul every scrap away.
- You make the final call — we walk the finished job together, and it’s not done until you sign off.
Getting the wrong floor is the nightmare. Here’s why it can’t happen.
Four checkpoints between your signature and your install. It isn’t a promise, it’s a system.
On screen at signing
You approve every product and color, room by room, on the screen when you sign.
On your contract
Each selection is itemized by room on your signed agreement.
On the crew’s work order
The same room-by-room selections print on the installer’s work order.
Confirmed before we start
The crew confirms your selections with us before a single plank or drop of paint goes down.
Included free · Paint projects
We come back — to make it perfect
Settling happens — a scuff, a hairline you notice a few days in. So every paint job includes one free touch-up visit, scheduled automatically about two business days after we finish. We return, touch up anything that needs it, and you tell us it’s 100%. Already love it? Just cancel — no problem.
What You Chose, On the Record
You Should Know Exactly What Is Going in Your Home
Most contractors hand you a line item. Your hub holds the real specification for every product you picked — and keeps it long after the crew leaves.
Every selection, with the specs
Each floor you choose carries its real numbers — waterproof rating, wear layer in mils, core, finish, plank dimensions, and any certifications. Not a marketing adjective; the actual specification.
The manufacturer warranty, in writing
The full warranty chart for every product you picked, sitting next to it. Manufacturer warranties come on top of — and separate from — the HomeDirect guarantees.
Care guides for what you actually own
Specific to your material — LVP, laminate, hardwood, carpet, tile, and paint each get their own do’s and don’ts. No generic pamphlet.
Your home record, kept
Your exact paint colors by room with their codes, and every floor by name, color and line. Two years from now, when you need a touch-up or a match — it’s all right here.
Install Day
Here’s Exactly How It Goes — No Surprises
Morning arrival
The crew arrives in the morning — we text you when they’re on the way, and the crew lead introduces the team at the door.
The two-minute walk-through
You and the crew lead walk the rooms together, confirm your exact selections room by room, and you approve the start right from your phone.
Then we take it from here
Furniture moved, old floors out, new ones in. You don’t need to hover — updates land right on your Homeowners Hub.
Tidy every evening
Multi-day projects wrap each day broom-clean, tools tucked away, walkways clear.
The final walk is yours
When the work is done, you walk it with the crew lead and nothing is finished until you sign off that it’s right.
Every job includes
Before & After
Your Project, Photographed
Your crew photographs every room before they start and again when it’s finished. Both land in your hub, side by side.
Room by room, before and finished
Not a highlight reel. Every room the crew touched, shot the same way at the start and at the end.
Drag the slider
Before and after sit on top of each other with a handle between them. Drag it and watch your own room change.
Share it only if you want to
When it’s done you can publish a before-and-after page with your first name and city only — none of your details. Or don’t. It’s off until you turn it on.
Your Concierge
One Number. A Real Person. Text It Any Time.
Not a call center, not a ticket queue, and not a different person every time. Your concierge knows your project — before it starts, while the crew is in your house, and long after they leave.
Notice something a year later? Text us a photo. If it’s covered, it’s covered.
Text the concierge line
(980) 223-3332Text is the fastest way to reach us — it goes straight to the person who knows your job. Prefer to talk? The same number rings us during business hours.
How You Pay
One All-In Price, and Options for Paying It
Materials, labor, finishing, warranties and cleanup in one number. No add-ons at the end.
Card, Apple Pay, or monthly
Pay by card or Apple Pay, or spread it out with monthly payments through Affirm or Klarna at checkout — subject to approval.
Half now, or all of it
A 50% deposit reserves your project and your balance isn’t due until your crew arrives. Or pay in full and have nothing due at install.
Selling? Pay at closing
Up to $75,000 toward your project with nothing due today, repaid out of your sale proceeds when you close — or 12 months from your start date, whichever comes first. No hard credit check.
Pay at closing is for homeowners who are selling. Financing by Notable Finance, LLC (NMLS# 1824748) — not HomeDirect Flooring & Painting. Interest and fees apply. Loan funds, interest, and fees are due twelve months after origination or upon acceleration, whichever occurs sooner. Loan eligibility is not guaranteed and all loans are subject to credit approval and underwriting by Notable. Subject to terms and conditions. Full financing disclosures.
Ready to See Your Number?
One visit. We measure, you choose, and you get one all-in price before we leave — free, and with no obligation.